Privacy Policy
Last updated: September 23, 2026
This policy explains how Tortuga Maho ("we", "us"), the restaurant on Rhine Road, Maho Beach, Sint Maarten, collects, uses and shares personal information when you use this ordering site, order from us, book a table or otherwise contact us.
What we collect
- Order and booking details: your name, phone number, email address, your address when you choose delivery, what you order, and any notes you give us, such as allergies.
- Payment details: card payments are handled by our payment processor. Card details are encrypted in transit, and we do not store full card numbers.
- Device and usage details: when you browse the site, we and our analytics providers automatically record information such as your browser, IP address, time zone, the pages you view and how you reached us, using cookies, log files and similar tags.
How we use it
- To prepare, deliver and charge for your orders, send receipts and confirmations, and manage your reservations.
- To contact you about your order, payment or booking, including by text message if you have agreed to receive texts (see below).
- To check orders for fraud and keep the site secure.
- To understand how the site is used and improve it.
- If you have asked to hear from us, to tell you about our events and offers by email. We never send marketing by text message.
Text messages (SMS)
If you give us your mobile number and agree to receive text messages, we use it only for messages about your orders, payments and reservations, such as confirmations, payment links and "your order is ready" notices. Message frequency varies. Message and data rates may apply. Reply STOP at any time to stop receiving texts, or HELP for help.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent are excluded from all sharing described in this policy and will not be shared with any third parties.
Who we share it with
We share personal information only as needed to run our business: with our online ordering and point-of-sale provider, payment processors, text message and email delivery providers, and analytics services such as Google Analytics. We may also disclose information when the law requires it, for example in response to a court order or another lawful request, or to protect our rights. We do not sell your personal information.
Cookies, analytics and advertising
You can set your browser to refuse cookies, though parts of the site may not work without them; allaboutcookies.org explains how. You can opt out of Google Analytics at tools.google.com/dlpage/gaoptout, and manage personalized ads in your Google and Facebook ad settings or through the Digital Advertising Alliance at optout.aboutads.info. The site does not change what it collects when your browser sends a "Do Not Track" signal.
Your rights
You can ask us at any time to see the personal information we hold about you, or to correct, update or delete it. If you live in Europe, we process your information to fulfil our contract with you (for example, your order) or for the legitimate business interests described above, and it may be transferred outside Europe, including to the United States and Canada.
How long we keep it
We keep your order records until you ask us to delete them, unless the law requires us to keep them longer, for example for tax purposes.
Changes
We may update this policy to reflect changes to our practices or for legal or regulatory reasons. The current version is always on this page.
Contact us
For questions, requests or complaints about your privacy:
Tortuga Maho
Rhine Road, Maho Beach, Sint Maarten
info@tortugamaho.com
+1 (721) 522-6246